Caring For Your Jewelry
Warm, soapy water is best for cleaning off everyday contaminants. While using sterling silver cleaner is tempting, using too much of it, or leaving your pieces in it too long is not a good thing.
If you have grime or gunk on your jewelry, try using a soft toothbrush to remove any debris.
You can also use a polishing cloth to keep your ring shiny.
We do offer custom orders, and personalization when available. Be sure to ask before buying an item if it can be personalized.
Our custom rings currently take about 2 weeks from start to finish, and solid gold can take up to 3 weeks.
Each piece is created in my home studio in Denver, Colorado. I use environmentally friendly products when available and applicable. It currently takes about 5-10 days for me to complete your order. If you are in a rush, please let me know and I can try and work something out.
Orders that ship via USPS First Class mail, can take 2-5 business days to get from me to you within the US after the 5-10 business day production time. International orders may take up to 5 weeks for shipping after the production time, but can be as fast as a couple of weeks.
Orders that ship via USPS Priority Mail usually arrive within 2-3 days.
Priority Express is available and takes 1-2 days to arrive.
Repairs & Resizing
Each piece comes with ONE free re-sizing. I provide these services for free, but the customer pays for shipping back for sizing.
Each piece comes with a limited warranty, good up to 1 year. It does not include scratches, dents, chips or normal wear and tear. Lovely Baubles reserves the right to decide what is deemed normal wear and tear.
Catalog items: eligible for exchange if we are notified within 48 hours of item delivery. Not eligible for refund.
Custom items: not eligible for exchange or refund. Custom items are made specifically to meet your vision so we would be unable to resell.
Gifts: same rules as above.