Design Fee for Sterling Silver Rings:
The price includes design and CAD if needed, and includes up to 3 variations to choose from. One revision is included for free, and additional revisions are $50 each.
Deposit Fee for Custom Gold, Gemstone, and Diamond Rings:
I charge a $100 non-refundable CAD fee for all custom orders (items not listed in our inventory), and includes up to 3-5 sketch variations for you to select from. Following approval of one design, I charge a $100 non-refundable CAD fee, which will be applied to the final cost of your jewelry. It includes CAD designs and up to one revision of those designs, as well as the cost of stone sourcing for your design.
One revision is included for free, and additional revisions are $50 each.
Deposit
All custom pieces designed or handmade by Lovely Baubles require an approval of an estimate given, and a 50% deposit. With this payment, the client agrees to let production of the custom piece begin. The remaining balance will be charged upon completion of the piece and approval from the client. Written approval of receipt and satisfaction will be required upon receiving the piece. Jewelry will be shipped after receiving the final balance.
For an order cancelation after production begins, the client agrees that they are responsible for any of the materials used in the piece, as well as the initial $100 design fee.
Returns
Custom-designed pieces are non-returnable.
Client Provided Stones
In order to work with your diamonds or gemstones, it’s recommended that you have a copy of the stone certification (GIA), a copy of the appraisal, and insurance policy covering the stone. Please note that an appraisal is not insurance.
The client agrees that there is reasonable risk involved in removing stones from mountings and resetting stones. It is the responsibility of Lovely Baubles to assess any risk regarding your stone, and advise the client on any foreseeable issues before moving forward with stone resetting. By providing consent for Lovely Baubles to reset a pre-existing gemstone, the customer holds harmless Lovely Baubles against any stone damage due to stone flaws or existing stone cracks, chipping, flaws, or inclusions.
If a client chooses to use their own stones and ships them directly to Lovely Baubles, the customer will select its own shipping carrier, negotiate rates, shipping terms, and remit payment directly to the shipping provider. The customer will be encouraged to purchase shipping insurance, and understands that Lovely Baubles will not purchase shipping insurance on the customer’s behalf. The customer assumes all liability associated with this shipment, and hereby holds harmless Lovely Baubles and all of their deemed agents against any claims for loss or damage. Any claims that need to be made for lost or damaged shipments will by the customer’s responsibility.
Re do not re-melt old gold down to use in new pieces. Sometimes, old gold doesn’t play well with new gold. We can, however, send it in to our manufacturer partners to recycle your scrap. You’ll receive a credit back (minus the fees they charge) that you can use towards your new piece.